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Beta Program Agreement

Last Updated: November 12, 2025

๐Ÿ“‹ Plain English Summary

Before diving into the legal details, here's what you're agreeing to in simple terms:

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What you get: Free early access to our AI email management tool, founding member perks, and direct input into product development.

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What we need: Permission to use AI to read and organize your emails, and your feedback on what works and what doesn't.

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The tradeoff: This is beta software (free, early-stage), so bugs may happen. We're both taking a small risk to build something great together.

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Your protection: We don't send or delete emails (only read and organize). Your data never leaves our secure servers. You can leave anytime.

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If something goes wrong: Any disputes will be resolved through arbitration (a streamlined alternative to court that's typically faster and less expensive).

The legal sections below provide the detailed terms. We've tried to make them clear and fair. Questions? Email us at beta@gosimple.email

Legal Notice: This Plain English Summary is provided for convenience only and does not create any additional rights or obligations beyond those stated in the formal agreement below. In the event of any conflict between this summary and the detailed terms, the detailed terms shall control. This summary is not a substitute for reading the full agreement.

Important Notice

This is a beta testing program. By participating, you acknowledge that you are testing pre-release software that may contain bugs, errors, or unexpected behavior. Please read this agreement carefully before joining.

1. Program Overview

Welcome to the GoSimple.email Beta Program ("Program"). By joining this Program, you agree to test and provide feedback on our email management platform that uses artificial intelligence to help you organize, prioritize, and respond to emails.

As a beta tester, you will receive early access to features before they are released to the general public. Your participation helps us improve the product and shape its future development.

Age Requirement: You must be at least 18 years old to participate in this Beta Program. By accepting this Agreement, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this binding contract. If you are under 18, you may not use this service.

2. AI Email Processing & Data Access

2.1 What We Access

By participating in the Beta Program, you explicitly consent and authorize GoSimple.email to:

  • Access and read your email messages - Our AI agents will scan, analyze, and process the content of your emails including subject lines, body text, metadata, attachments, and sender/recipient information.
  • Categorize and label emails - AI will automatically assign categories, priority levels, and labels to your emails based on content analysis.
  • Generate draft responses - AI may create suggested email responses based on the content and context of incoming messages.
  • Extract information - AI will identify and extract key information such as action items, dates, contacts, and other relevant data from your emails.
  • Learn from patterns - The system will analyze your email patterns to improve personalization and accuracy over time.

2.2 Email Provider Integration

You will grant GoSimple.email permission to connect to your email accounts (Gmail, Outlook, or other supported providers) via OAuth or other secure authentication methods. During the beta program, our platform has the following capabilities:

  • Currently Implemented:
    • Read email messages and metadata
    • Create, modify, and manage labels/categories
    • Move messages between folders
  • Planned Features (Not Yet Implemented):
    • Send emails on your behalf
    • Delete messages
    • Calendar and contacts integration

Note: While OAuth permissions may request broader access (required by email providers), we only use the permissions for implemented features. Our current beta implementation does not include functionality to delete or send emails automatically. Any such features, if implemented in the future, will require explicit user action through the UI.

2.3 Sensitive Information

WARNING: Our AI will have access to ALL emails in your connected accounts, including potentially sensitive information such as financial data, health information, legal communications, confidential business information, or personal correspondence. By joining this beta program, you acknowledge and accept this access. If you have concerns about specific emails or folders, do not connect accounts containing highly sensitive information or use email filters to exclude sensitive content.

3. Beta Software Acknowledgment

You understand and acknowledge that:

  • Bugs and errors may occur - The software is pre-release and may contain defects, errors, or unexpected behavior that could affect functionality.
  • Service interruptions - The service may be temporarily unavailable due to maintenance, updates, or technical issues.
  • Incorrect AI processing - AI categorization, labeling, or email organization may be inaccurate or inappropriate. While we do not delete your emails (we only move and organize them), there is a risk that emails may be miscategorized or moved to incorrect folders.
  • Email provider data remains safe - Your actual emails remain stored with your email provider (Gmail, Outlook, etc.). Our software only reads and organizes emails; it does not have the capability to delete emails from your provider.
  • Feature changes - Features may be added, modified, or removed without notice during the beta period.
  • No service guarantees - We do not guarantee uptime, performance levels, or specific functionality during the beta program.

4. Your Responsibilities

As a beta tester, you agree to:

  • Provide feedback - Report bugs, issues, or suggestions through our designated feedback channels.
  • Use responsibly - Not use the beta software for mission-critical operations or where errors could cause significant harm.
  • Maintain confidentiality - Not disclose non-public features, screenshots, or technical details without permission (NDA may apply separately).
  • Review AI actions - Regularly review AI-generated categorizations and drafts for accuracy before relying on them.
  • Backup important emails - Maintain backups of critical emails outside of our platform during the beta period.
  • Comply with usage limits - Adhere to any rate limits, usage quotas, or other restrictions we implement.

5. Privacy & Data Protection

5.1 Data Security

We implement industry-standard security measures including:

  • End-to-end encryption for data in transit (TLS/SSL)
  • Encryption at rest for stored data (AES-256)
  • OAuth 2.0 authentication with token encryption
  • AWS security infrastructure (leveraging AWS's compliance certifications)

Note: As an early-stage startup, we do not yet have independent security certifications or third-party penetration testing. We follow security best practices and leverage AWS's certified infrastructure. Professional security audits are planned as we scale.

5.2 Data Usage

Your email data will be used to:

  • Provide the core email management and AI features
  • Train and improve our AI models (using anonymized/aggregated data)
  • Debug issues and improve system performance
  • Generate analytics about usage patterns (anonymized)

5.3 Data Sharing

We do not sell your email data to third parties for monetary consideration. We may share or transfer data only in these limited circumstances:

  • With cloud infrastructure providers (AWS) for hosting and storage
  • When required by law or legal process
  • With your explicit consent for specific purposes
  • In connection with a business transaction (merger, acquisition, bankruptcy, or asset sale) where the successor entity agrees to honor the privacy terms of this Agreement or provides substantially similar protections

Privacy Enhancement: Our AI processing runs entirely within our own infrastructure. We do NOT send your email data to third-party AI providers (OpenAI, Anthropic, etc.). All AI models operate on our servers, ensuring your emails never leave our controlled environment.

5.4 Data Retention

Email content and metadata will be retained for as long as you maintain an active account. Upon account deletion, we will use commercially reasonable efforts to delete all email data within 30 days, except where retention is required by:

  • Law, regulation, or legal process
  • Legal holds or pending litigation
  • Technical limitations of backup systems (which may extend retention up to 90 days)
  • Anonymized analytics data (which contains no personally identifiable information)
  • Minimal records necessary to establish and defend legal claims

6. Intellectual Property & Feedback

By providing feedback, suggestions, bug reports, or other input ("Feedback"), you grant GoSimple.email a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our products and services without compensation or attribution.

Your email content remains your property. We claim no ownership over your email data.

7. Limitation of Liability

THE BETA SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOSIMPLE.EMAIL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Important Protection: Our current beta implementation does NOT include features to send or delete emails. We only read, analyze, categorize, and move messages. While OAuth permissions may request broader access (required by email providers), we have intentionally not implemented destructive or sending capabilities to protect your data during the beta phase.

GoSimple.email shall not be liable for:

  • Miscategorized or incorrectly organized emails (emails moved to wrong folders)
  • Missed emails, notifications, or action items due to incorrect AI processing
  • Inappropriate or inaccurate AI responses or categorizations
  • Service downtime, interruptions, or performance issues
  • Any direct, indirect, incidental, special, or consequential damages arising from beta program participation
  • Security breaches or unauthorized access during the beta period

Your maximum remedy is discontinuation of beta program participation.

8. Termination

Either party may terminate your participation in the Beta Program at any time, with or without cause:

  • Your right to terminate: You may leave the beta program at any time by disconnecting your email accounts and deleting your account.
  • Our right to terminate: We may remove you from the beta program if you violate this agreement, abuse the service, or for any other reason at our sole discretion.
  • Program conclusion: The beta program will automatically end when we launch the general availability version.

9. Pricing & Transition to Paid Service

Beta Period: The beta program is provided free of charge during the testing period.

Founding Member Benefits: Beta testers who actively participate may be offered special founding member pricing and benefits when we transition to our paid service, in our sole discretion. If offered, these benefits may include:

  • Discounted pricing (discounts vary and are not guaranteed)
  • Preferential pricing terms
  • Extended trial period
  • Priority support consideration

We reserve the right to modify, limit, or discontinue any founding member benefits at any time without obligation. The availability and terms of such benefits are subject to change based on business needs and at our sole discretion.

Transition Notice: We will provide at least 30 days notice before transitioning to a paid service. You may choose to accept any offered pricing or cancel your account without penalty.

10. Regulatory Compliance & Certifications

Early-Stage Startup Disclosure

As an early-stage startup, we do not yet have formal compliance certifications (SOC 2, ISO 27001, HIPAA, etc.). We are actively building our platform with compliance requirements in mind and plan to pursue these certifications as we grow. We follow industry best practices and leverage AWS's certified infrastructure for security and compliance.

GDPR Compliance (EU Users)

If you are in the European Union, you have rights under GDPR including access, rectification, erasure, and data portability. We respect these rights and will honor requests. See our Privacy Policy for details on exercising your GDPR rights.

HIPAA Notice

NOT HIPAA-COMPLIANT: This beta program is NOT HIPAA-compliant. Do not use this service with Protected Health Information (PHI) or connect healthcare-related email accounts. We do not have a Business Associate Agreement (BAA) in place and cannot be used for healthcare communications subject to HIPAA regulations.

SOC 2 / ISO 27001

We do not currently have SOC 2 Type II or ISO 27001 certification. These certifications are planned for future as we scale. We follow security best practices aligned with these frameworks.

Enterprise/Business Use

If you use this service for business purposes, ensure your participation complies with your organization's data governance and security policies. You may need approval from your IT or legal department. Please note our current lack of formal certifications when assessing whether this beta is appropriate for your business use.

11. Dispute Resolution & Arbitration

Why arbitration? If we have a disagreement, arbitration is typically faster, less expensive, and more flexible than court litigation. Both parties benefit from a streamlined resolution process.

11.1 Informal Resolution First

Before initiating arbitration, both parties agree to first attempt to resolve any dispute informally by contacting each other at the email addresses provided in this agreement. Most disputes can be resolved quickly through good-faith communication.

11.2 Binding Arbitration

If we cannot resolve a dispute informally within 30 days, both parties agree that any legal dispute arising from or relating to this Agreement will be resolved through binding arbitration, rather than in court, except as described below.

Arbitration Rules: The arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, or JAMS, under its Streamlined Arbitration Rules & Procedures. The arbitrator's decision will be binding and may be entered as a judgment in any court of competent jurisdiction.

Location: Arbitration will be conducted remotely via video conference. If the parties mutually agree that an in-person hearing is necessary, it will be held in the county where GoSimple.email's principal place of business is located (currently Florida).

Arbitration Fees: For claims under $1,000, GoSimple.email will advance all AAA or JAMS filing fees. For larger claims, if your portion of arbitration fees exceeds $200, we will pay the excess to ensure arbitration remains accessible.

11.3 Class Action Waiver

Both parties agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. This means neither party can bring claims as a class member in any purported class or representative proceeding.

If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

11.4 Exceptions to Arbitration

Either party may seek relief in small claims court for disputes within that court's jurisdiction. Additionally, either party may seek equitable relief (such as an injunction) from a court to protect intellectual property rights or prevent unauthorized use of the service.

11.5 Opt-Out Right (30 Days)

You have the right to opt out of arbitration. If you do not wish to be bound by the arbitration provisions, you must notify us in writing within 30 days of accepting this agreement. Send your opt-out notice to: legal@gosimple.email with subject "Arbitration Opt-Out" and include your name and email address. If you opt out, you and GoSimple.email can still resolve disputes in court under the other provisions of this agreement.

11.6 Waiver of Jury Trial

IF FOR ANY REASON A DISPUTE PROCEEDS IN COURT RATHER THAN ARBITRATION, BOTH PARTIES WAIVE ANY RIGHT TO A JURY TRIAL.This means any such dispute will be decided by a judge, not a jury.

12. Damages Cap & Liability Limits

MAXIMUM TOTAL LIABILITY: To the fullest extent permitted by law, GoSimple.email's total cumulative liability to you for all claims arising from or related to this beta program shall not exceed ONE HUNDRED DOLLARS ($100.00), or the amount you paid us in the 12 months before the claim arose, whichever is greater. Since the beta program is free, this means $100 total maximum liability.

Why this cap? Because we're providing this beta program for free, both parties agree this damage cap represents a reasonable and fair allocation of risk between us. Without this cap, we couldn't afford to offer free beta access.

12.1 Exclusion of Consequential Damages

IN NO EVENT SHALL GOSIMPLE.EMAIL BE LIABLE FOR:

  • Any indirect, incidental, special, exemplary, punitive, or consequential damages
  • Loss of profits, revenue, data, or business opportunities
  • Loss of goodwill or reputation
  • Cost of replacement services or substitute goods
  • Damages arising from missed emails, deadlines, or business opportunities
  • Damages arising from AI errors, miscategorizations, or incorrect processing

This exclusion applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if GoSimple.email has been advised of the possibility of such damages.

Statutory Damages: This limitation of liability applies to all claims arising under this Agreement, but does not purport to limit any statutory damages, penalties, or remedies that cannot be contractually waived under applicable law, including but not limited to claims under the Illinois Biometric Information Privacy Act (BIPA), California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), or federal wiretapping statutes (18 U.S.C. ยง 2520). Where such laws apply and prohibit contractual limitation, the statutory remedies shall control.

12.2 Limitations Period

You must bring any claim within ONE (1) YEAR after the cause of action arises, or the claim is permanently barred.This applies regardless of any statute or law to the contrary. This shortened limitations period helps both parties achieve finality and reduces the cost of maintaining records and insurance indefinitely.

13. Additional Legal Terms

13.1 Governing Law & Venue

This Agreement shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions. If a dispute proceeds in court (rather than arbitration), both parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Florida. To the extent federal or state consumer protection laws prohibit application of Florida law, those laws will apply.

13.2 User Indemnification

You agree to defend, indemnify, and hold harmless GoSimple.email, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising from: (a) your breach of this Agreement; (b) your misuse of the service; (c) your violation of any law or third-party rights; or (d) any unauthorized or fraudulent use of your account.

13.3 Force Majeure

GoSimple.email shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to: acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials, or failures of third-party service providers (including AWS, internet service providers, or AI model providers).

13.4 Modification of Terms

We may modify this Agreement at any time by posting the revised terms on our website or app. We will notify you of material changes via email at least 30 days before they take effect. Your continued use of the beta program after the effective date constitutes acceptance of the modified terms. If you don't agree to the changes, you may terminate your participation.

13.5 Severability

If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable.

13.6 Entire Agreement

This Agreement constitutes the entire agreement between you and GoSimple.email regarding the beta program and supersedes all prior or contemporaneous communications, whether electronic, oral, or written, between you and GoSimple.email.

13.7 No Waiver

Our failure to enforce any right or provision of this Agreement will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of GoSimple.email.

13.8 Attorney's Fees

In any legal proceeding arising from this Agreement, the prevailing party shall be entitled to recover its reasonable attorney's fees and costs from the other party.

13.9 Assignment

You may not assign or transfer this Agreement without our prior written consent. GoSimple.email may assign or transfer this Agreement, in whole or in part, without restriction (including in connection with a merger, acquisition, reorganization, or sale of assets).

13.10 Electronic Signatures & Records

You consent to the use of electronic signatures and records for this Agreement. By clicking "I Agree" on the signup form, you are electronically signing this Agreement, which has the same legal effect as a handwritten signature. We will maintain records of your acceptance, including the date, time, IP address, and version of the agreement you accepted. You acknowledge that we may store these records as evidence of your consent.

14. Contact & Support

For questions, concerns, or to report issues:

  • Email: beta@gosimple.email
  • Support: support@gosimple.email
  • Privacy Questions: privacy@gosimple.email
  • Security Issues: security@gosimple.email

Consent Statement

By clicking "I Agree" on the beta signup form, you acknowledge that you have read, understood, and agree to be bound by this Beta Program Agreement in its entirety. You specifically acknowledge and consent to:

  • AI agents accessing, reading, and processing your email content
  • The risks and limitations of beta software
  • Our data processing and privacy practices
  • Binding arbitration and class action waiver (Section 11)
  • $100 damages cap and liability limitations (Section 12)
  • 1-year shortened limitations period for bringing claims
  • Electronic signature and consent tracking provisions

IMPORTANT: You have 30 days to opt out of arbitration if you prefer to resolve disputes in court. See Section 11.5 for opt-out instructions.